Salon Iris Ltd Software, the sole distributors of Salon Iris management software, appreciate the trust you place in us and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Whether you purchase products through Salon Iris web site or via mail or phone, any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private.

Types of Personal Information We May Gather

Purchases — When you place an order, you give us your name, address, phone number or e-mail address and, in some cases, credit card information. You authorise us to store your name and shipping address(es), and optionally, credit card and billing information. If you purchase under a payment plan, you may authorise us to store your credit card information.

Trial version requests — We need your name and address in order to mail you a trial version of our software. We also require a phone or e-mail address in case the address is wrong.

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

Using Information We Collect

At Salon iris Ltd., we always want to provide you with the best possible experience and fulfil your orders exactly as you’ve requested. In order to do this, we use the information we collect to:

Process and track your order
Provide the products and services you request
Contact you about the status of an order
Contact you regarding promotional offers we believe will be of interest to you
Identify your product and service preferences
Customise our communications to you
Provide information concerning product recalls or products you have purchased
Improve our merchandise selection and customer service

How We Use Cookies

As with most other websites, we collect and use the data contained in log files comprised only of basic service interaction/page downloads and/or errors. We use web sessions for temporary storage of basic information to help display the appropriate content on the page to you. We do not use tracking cookies on our website.

Our Business Partners

In order to supply, ship and track merchandise, we make your name and address available to our hardware suppliers and such companies as Dell Computers, UPS and Royal Mail postal Service. We provide these companies with only the information they need to supply merchandise that you have ordered and perform their services. We do not authorise these business affiliates to use your personal information for any other purpose. From time to time we provide the information to trusted partners who work on behalf of or with Salon iris Lts. These companies may use your personal information to communicate with you about offers from Salon Iris Ltd and our marketing partners. However, these companies do not have any independent right to share this information with any other party. Except as stated above, neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.

Calls received into our offices

We sometimes record these conversations for training and quality purposes.

How We Use E-mail

When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request or update you with service or product enhancements or changes.

Links to Other Sites

Occasionally, we provide links on our web sites to other sites we think you will enjoy. These sites operate independently of Salon Iris ltd and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. Salon Iris users with suitable web sites will be linked to our web site automatically. By purchasing from Salon Iris ltd you agree to this link placement on our web site. Salon Iris ltd are proud to showcase our clients web sites free of charge, if your site is not currently shown on our users page please e-mail our support team with your web link and once approved we will happily add your site to ours.

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase on our web site, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If a child has provided our web site with personally identifiable information, we ask that a parent or guardian call +44 (0)121 314 4402 and we will delete the information about the child from our files.

Your Consent

By using our web site, you consent to our use of information that is collected or submitted as described in this online privacy policy.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. We may change or add to this privacy policy. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us at +44 (0)121 314 4402 or via e-mail at info@saloniris.co.uk

LAST UPDATED January 14, 2013.

Salon Iris Software